Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula LaFountain

Paula LaFountain

July 19, 2024

5  out of  5 rating by Paula LaFountain
"My husband and I were recommended to go to Amy Aldrich State Farm by our son we said ok. We had a wonderful experience meeting Gina and Amy. Very helpful and did great job and two months later we changed our vehicle it was so easy. I would recommend them to anyone interested in being treated like your their only client ant save money."
Profile photo of Elaine Schulz

Elaine Schulz

July 16, 2024

5  out of  5 rating by Elaine Schulz
"We have been with the Amy Aldrich State Farm agency for 5 years now and any of our minor needs have been easily and quickly addressed. Recently we dealt with them over a more complex claim issue and experienced the same professional and timely help. Thank you so much for your help."
Profile photo of Christine Hansen

Christine Hansen

April 18, 2024

5  out of  5 rating by Christine Hansen
"By far the BEST Insurance Agency you will find. Competent, Attention to Detail, Friendly Won’t find a better team anywhere!"
Profile photo of James Edward

James Edward

April 17, 2024

5  out of  5 rating by James Edward
"Amy Aldrich and her team at State Farm were extremely helpful, warm, welcoming and thorough. We can’t say enough about the prompt and professional guidance we got. From our initial call with help from Jeanie, to expert policy reviews and quotes from Gina, we realized we were in much better hands making the switch to State Farm. We’d been with another insurance company for 30+ years, but found quality of service rapidly decline, sloppiness with attention to policy coverage details, as they moved away from local businesses/agents to a corporate model not in New York State (where you are passed via phone from person to person anywhere from Texas or Arizona, etc). At State Farm, Gina reviewed our existing policies and found us sizable cost savings, as well as things that provided us with better coverage for our home and auto policies. Amy also made sure we had all of our questions answered and were well taken care of. We wish we had made this switch a long time ago. Highly recommend Amy Aldrich- State Farm- excellent customer service, attention to detail, and follow through."
Profile photo of Robert Livingston

Robert Livingston

March 20, 2024

5  out of  5 rating by Robert Livingston
"I have been insured by State Farm for many years and with Amy Aldrich since she started in Scotia. (I'm 77) Four years ago, we sold our Scotia home and built on our lakeshore property. On 29 February 2024 a windstorm snapped a 100 foot pine tree, next door and hit our home with the top half. Branches went through the roof, the attic and into the first floor kitchen. The following morning, the local tree service used a crane to remove the tree and tarp the roof. I called State Farm expecting the worst, but Anne at claims calmed me down and directed me to the correct department. Many other homes had damage and I had no internet service, cell service or electric power. Only the land line and Generex Power kept me going. Then there was Vivian Jefferson Fields to my rescue. Ms. Fields started my claim and arranged for and adjuster, Paul Kisiel to come to me. Paul arrived march 5th to meet with a local contractor and I. He was from an hour away, but showed up in a van that was a mobile office. By the end of the day, I had all the paperwork in my hand and a check on the way to start repairs. All this time I was in phone contact with Amy to keep her informed. We're even friends on Facebook. So, in less than 3 weeks, we are on our way back to normal. We also feel everyone cared about us. If there were more stars, I would add them to this review."
Profile photo of Delores Spencer

Delores Spencer

March 7, 2024

5  out of  5 rating by Delores Spencer
"That staff is very friendly and they go above and beyond to help you with whatever situation you have any questions you have to ask their right on point on answering them I love State farm"
Profile photo of Gregory Stasik

Gregory Stasik

March 7, 2024

5  out of  5 rating by Gregory Stasik
"Amy Aldrich has been serving me for about 10 years now. Her office phone is answered by a real person that can help me on the spot. They know who I am when I call and are always very helpful."
Profile photo of Sarrah E

Sarrah E

February 29, 2024

5  out of  5 rating by Sarrah E
"This office is so supportive. They always reply quickly and try to do right by me. Whenever there is an issue, they talk me through it and explain everything."
Profile photo of Courtney Petel

Courtney Petel

February 21, 2024

5  out of  5 rating by Courtney Petel
"Amy and her team are great! Very down to earth and attentive. We have been going to her for years and she has alway provided the support and guidance we need. Would highly recommend!"
Profile photo of Micheala Rosario

Micheala Rosario

August 23, 2023

5  out of  5 rating by Micheala Rosario
"I thank you Jeeny for recommending this agency :)"
Profile photo of coverfire475


June 30, 2023

5  out of  5 rating by coverfire475
"Top notch customer service by Brianne. She's an asset to the agency. Because of her calm and helping demeanor I will be your customer for years to come."
Profile photo of Heidi Benoit

Heidi Benoit

May 7, 2023

5  out of  5 rating by Heidi Benoit
"Every person I have spoke with in this office has shown the utmost professionalism. They respond quickly, answer every question you have, and give great tips on how to bring your bill down. They share their knowledge, and that's built a great trust with them. This is the happiest I've been with any insurance company."
Profile photo of Subhajit Sen

Subhajit Sen

April 26, 2023

5  out of  5 rating by Subhajit Sen
"Amy has been taking care of my residential and auto insurance for almost a decade and I'm always pleased to work with her team whenever I need any help. Her agency is highly recommended!"
Profile photo of michael church

michael church

March 27, 2023

5  out of  5 rating by michael church
"Great and friendly service for all matters!"
Profile photo of Chuck Rorick

Chuck Rorick

March 23, 2023

5  out of  5 rating by Chuck Rorick
"Amy and her team have provided my family with peace of mind, and that's invaluable to me. She is professional, knowledgable, trustworthy and genuinely cares about helping people. Unfortunately for me, I had a car accident recently and it was so comforting knowing that Amy and her team were so responsive, kept checking in with me and were very active in helping me through everything."
Profile photo of Rebecca Harris

Rebecca Harris

March 23, 2023

5  out of  5 rating by Rebecca Harris
"Amy had been my agent for just about 2 years now. Insurance isn't exactly fun to discuss but I know it's important. Amy helped me bundle my home and auto insurance and then showed me how little it would cost me to add on a fairly comprehensive umbrella policy. In this day and age of quick internet insurance companies where they sell you just the minimum, it's worth it to spend 20 minutes discussing something that could negatively impact your entire financial future if done incorrectly. I have yet to put in a claim (I think that's a good thing) but I assume her and her team will be nothing but diligent if and when I do."
Profile photo of Ryan W

Ryan W

February 18, 2023

5  out of  5 rating by Ryan W
"Great service, always helpful"
Profile photo of Dahn Bull

Dahn Bull

November 15, 2022

5  out of  5 rating by Dahn Bull
"Customer for 12 years. Amy and her team are fantastic!!!"
Profile photo of Ines Nieves

Ines Nieves

October 21, 2022

5  out of  5 rating by Ines Nieves
"Gina was super helpful and even though State Farm didn’t have the coverage I needed she referred me to another company. That was definitely a class act. Thank you Gina and State Farm."
Profile photo of Kelly Bilodeau

Kelly Bilodeau

September 15, 2022

5  out of  5 rating by Kelly Bilodeau
"Amy and her team are an absolute pleasure to work with - incredibly responsive, professional, knowledgeable, and caring."
Profile photo of Michael B

Michael B

June 2, 2022

5  out of  5 rating by Michael B
"I have been with The Aldrich Agency for 10 years. FANTASTIC insurance agency. Super Polite and great auto insurance rates. Feel free to get a quote from Amy Aldrich!"
Profile photo of Camille Dale-Evans

Camille Dale-Evans

May 3, 2022

5  out of  5 rating by Camille Dale-Evans
"Great experience since I switched over to Statefarm, great customer service from my local agent and staff. Added a second vehicle and still great rates. You know you’ve got a great deal when another agency reaches out to you and still can’t beat beat their rate."
Profile photo of MICHAEL R BARTLETT


April 17, 2022

5  out of  5 rating by MICHAEL R BARTLETT
"Knowing your product and being able to explain the functions it performs and the value it provides to the customer comes naturally to the folks at Amy Aldrich State Farm Agency. They are obviously highly committed to customer’s satisfaction with their customer centric positive attitudes that leave you with a real sense of confidence in their abilities to meet your insurance needs. They definitely demonstrate their deep technical experience in the products they provide and at the same time being able to simply explain the value of their service, more than meeting the customer’s expectations. They work efficiently and with complete professionalism, answering all questions and providing complete information of the coverages needs in a manner that is easily understand. Our family has been an Amy Aldrich State Farm Agency customer for over eight years and have always recognized the value, security and confidence provided by their service. Amy is always available for a chat and to extend her appreciation for your business. The value of the State Farm product, combined with Amy and her staff’s reputation in the community, provide an insurance experience, that at times can seem confusing and complicated, simplified, and always exceeds our expectations."
Profile photo of Mary Fiero

Mary Fiero

February 28, 2022

5  out of  5 rating by Mary Fiero
"I have been with Amy Aldrich State farm since June of 2019, I started using them over other insurers in the area as they had the best rates for me at the time. I have looked into others over the years trying to find lower prices but when I would speak to agents here about this they would always help me get the lowest prices with them so I wouldn't have to switch. They are also VERY good at noticing and calling me when I qualify for lower prices and discounts. They also talked me into getting rental insurance on my home when I thought I couldn't afford it, they broke it down for me and helped me get it set up and I was SHOCKED at how little it actually cost. I typically deal with Robert when i call and have gotten on a comically personal/ professional level with him and don't feel like I'm speaking with a robot. I am very happy with this insurer and love that when I call they already know who they are talking to and have my info saved for faster transaction. I have never dealt with rude agents, long wait times, or any inconvenience really since using I highly recommend doing business with them."
Profile photo of john snow

john snow

January 5, 2022

5  out of  5 rating by john snow
"Just spotted this really nicely done sporty looking dark red Dodge pass by me at the grocery store. It had this sleek matte black stripe down the side of the car that perfectly matched the matte black wheels. Inconspicuously in that matte black stripe was Amy Aldrich’s name. Dope car, if you take that type of attention to your marketing and business as well as your hobbies I can only assume you take care of your clients too. Probably going to start sending a few of my better clients her way! Nicely done Amy, looking forward to a chance to connect!"