State Farm® Insurance Agent Amy Aldrich

"Amy Aldrich and her team at State Farm were extremely helpful, warm, welcoming and thorough. We can’t say enough about the prompt and professional guidance we got. From our initial call with help from Jeanie, to expert policy reviews and quotes from Gina, we realized we were in much better hands making the switch to State Farm. We’d been with another insurance company for 30+ years, but found quality of service rapidly decline, sloppiness with attention to policy coverage details, as they moved away from local businesses/agents to a corporate model not in New York State (where you are passed via phone from person to person anywhere from Texas or Arizona, etc). At State Farm, Gina reviewed our existing policies and found us sizable cost savings, as well as things that provided us with better coverage for our home and auto policies. Amy also made sure we had all of our questions answered and were well taken care of. We wish we had made this switch a long time ago. Highly recommend Amy Aldrich- State Farm- excellent customer service, attention to detail, and follow through."

"I have been insured by State Farm for many years and with Amy Aldrich since she started in Scotia. (I'm 77) Four years ago, we sold our Scotia home and built on our lakeshore property. On 29 February 2024 a windstorm snapped a 100 foot pine tree, next door and hit our home with the top half. Branches went through the roof, the attic and into the first floor kitchen. The following morning, the local tree service used a crane to remove the tree and tarp the roof. I called State Farm expecting the worst, but Anne at claims calmed me down and directed me to the correct department. Many other homes had damage and I had no internet service, cell service or electric power. Only the land line and Generex Power kept me going. Then there was Vivian Jefferson Fields to my rescue. Ms. Fields started my claim and arranged for and adjuster, Paul Kisiel to come to me. Paul arrived march 5th to meet with a local contractor and I. He was from an hour away, but showed up in a van that was a mobile office. By the end of the day, I had all the paperwork in my hand and a check on the way to start repairs. All this time I was in phone contact with Amy to keep her informed. We're even friends on Facebook. So, in less than 3 weeks, we are on our way back to normal. We also feel everyone cared about us. If there were more stars, I would add them to this review."

"Every person I have spoke with in this office has shown the utmost professionalism. They respond quickly, answer every question you have, and give great tips on how to bring your bill down. They share their knowledge, and that's built a great trust with them. This is the happiest I've been with any insurance company."

"Amy and her team have provided my family with peace of mind, and that's invaluable to me. She is professional, knowledgable, trustworthy and genuinely cares about helping people. Unfortunately for me, I had a car accident recently and it was so comforting knowing that Amy and her team were so responsive, kept checking in with me and were very active in helping me through everything."

"Amy had been my agent for just about 2 years now. Insurance isn't exactly fun to discuss but I know it's important. Amy helped me bundle my home and auto insurance and then showed me how little it would cost me to add on a fairly comprehensive umbrella policy. In this day and age of quick internet insurance companies where they sell you just the minimum, it's worth it to spend 20 minutes discussing something that could negatively impact your entire financial future if done incorrectly. I have yet to put in a claim (I think that's a good thing) but I assume her and her team will be nothing but diligent if and when I do."

"Knowing your product and being able to explain the functions it performs and the value it provides to the customer comes naturally to the folks at Amy Aldrich State Farm Agency. They are obviously highly committed to customer’s satisfaction with their customer centric positive attitudes that leave you with a real sense of confidence in their abilities to meet your insurance needs. They definitely demonstrate their deep technical experience in the products they provide and at the same time being able to simply explain the value of their service, more than meeting the customer’s expectations. They work efficiently and with complete professionalism, answering all questions and providing complete information of the coverages needs in a manner that is easily understand. Our family has been an Amy Aldrich State Farm Agency customer for over eight years and have always recognized the value, security and confidence provided by their service. Amy is always available for a chat and to extend her appreciation for your business. The value of the State Farm product, combined with Amy and her staff’s reputation in the community, provide an insurance experience, that at times can seem confusing and complicated, simplified, and always exceeds our expectations."

"I have been with Amy Aldrich State farm since June of 2019, I started using them over other insurers in the area as they had the best rates for me at the time. I have looked into others over the years trying to find lower prices but when I would speak to agents here about this they would always help me get the lowest prices with them so I wouldn't have to switch. They are also VERY good at noticing and calling me when I qualify for lower prices and discounts. They also talked me into getting rental insurance on my home when I thought I couldn't afford it, they broke it down for me and helped me get it set up and I was SHOCKED at how little it actually cost. I typically deal with Robert when i call and have gotten on a comically personal/ professional level with him and don't feel like I'm speaking with a robot. I am very happy with this insurer and love that when I call they already know who they are talking to and have my info saved for faster transaction. I have never dealt with rude agents, long wait times, or any inconvenience really since using them..so I highly recommend doing business with them."

"Just spotted this really nicely done sporty looking dark red Dodge pass by me at the grocery store. It had this sleek matte black stripe down the side of the car that perfectly matched the matte black wheels. Inconspicuously in that matte black stripe was Amy Aldrich’s name. Dope car, if you take that type of attention to your marketing and business as well as your hobbies I can only assume you take care of your clients too. Probably going to start sending a few of my better clients her way! Nicely done Amy, looking forward to a chance to connect!"

"Hi Jeannie M Audrey! This is Ven , and Rozan Tangchangya, We would love ❤️ to thanks 🙏 for your wonderful helped for my brother Rozan Tanchangya car insurance as well car accident. You really deserve 5 ⭐️ ⭐️ ⭐️⭐️⭐️ In your great skills of customers servicing. May you and family be happy and healthy forever and ever. Thank you 🙏 once again for your kindness. Your VEN AND ROZAN TANGCHANGYA"