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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Dougall

Paul Dougall

August 14, 2025

5  out of  5
rating by Paul Dougall
"With Electric Insurance getting out of the car insurance business I had to find new car insurance for myself and to set up the kids with their own car insurance. I ended up with State Farm on Saratoga Road in Glenville NY. Working with Jeannie Autrey and Mike Leblanc they were able to provide me and the kids with everything we needed. Both were very knowledge and a joy to work with. What a delight working with these two individuals. I hope Amy Aldrich the owner knows and understands how great these two employees are to the business."
We responded:
"Thank you for your kind review, Paul. I'm so glad you had a good experience with Jeannie and Mike in my office. I agree, my team is fantastic! We are so glad that we could assist you, and other Electric Insurance customers, as you transition from being insured with them. We look forward to helping you and your family for a long time to come! Amy"
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Steve Fragale

August 14, 2025

5  out of  5
rating by Steve Fragale
"Jeannie has gone way out of her way to troubleshoot issues with a previous insurance company and DMV. It's great to have a hometown office."
We responded:
"Steve, Thank you so much for the 5 Star Review (and the bagels this morning!!). My entire team and I are very committed to provide exceptional service to our customers, and Jeannie is amazing at that! We look forward to being your hometown office for all your insurance needs well into the future. Amy"
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Giovanni Ciafardo

August 12, 2025

5  out of  5
rating by Giovanni Ciafardo
"Michael Leblanc has achieved legendary status"
We responded:
"Wow, Giovanni! I've never responded to a review quite like this. Thank you so very much for the 5 Star Review and amazing compliment for Mike. He truly goes above and beyond to help our customers protect what is important to them - as does our entire team. Our service is "legendary"! Amy"
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regan z

August 12, 2025

5  out of  5
rating by regan z
"Mike was very helpful with my rental insurance! Thanks Mike!"
We responded:
"Regan, Welcome to the Amy Aldrich Agency! I'm so glad to hear that Mike was helpful in getting your renter's policy in place. We look very forward to being your insurance agent of choice for a long time! Thank you for the 5 Star Review. Amy"
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Kathy Lehman

August 7, 2025

5  out of  5
rating by Kathy Lehman
"I have to say they were the nicest and most professional people I’ve ever met in insurance. I answered all my questions and made sure I understood everything. I would recommend them to everyone."
We responded:
"Kathy, Thank you for the 5 Star review, and very nice comments. My team and I appreciate your long-term business, and recognition that we are an office of caring professionals with extensive knowledge of the products and services we offer as solutions to our customers' needs. We look forward to serving you for a long time to come. Amy"
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Ruth Cotter

August 1, 2025

5  out of  5
rating by Ruth Cotter
"In all of the years I’ve owned a car the Amy Aldrich insurance agency is hands down the friendliest, most helpful agency I have worked with. Amy and her staff are terrific! They are easy to work with, efficient, and proactive about working with you to determine the best coverage for your needs. I highly recommend their services."
We responded:
"Ruth, I appreciate the wonderful 5 Star Review. My team and I love working with you and your family! Thank you for being such loyal, long-time customers. Amy"
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RD Cotter

August 1, 2025

5  out of  5
rating by RD Cotter
"Amy and her staff are always very helpful and supportive. A perfect combination of personable and professional."
We responded:
"D, Thanks for the 5 Star Review. My team works hard to take care of our customers, and I appreciate your recognition of our personable and professional office. Thank you for your continued business! Amy"
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Charles Hoffman

July 29, 2025

5  out of  5
rating by Charles Hoffman
"I have been a consumer at AmyAldrich insurance agency for over 25 years. I have had the best of service and personal work with everybody in the agency. They are caring and treat you like family. They resolve all matter and issues in a timely and efficient manor. The best people I have had in my sixty years of driving and home ownership. Hats off to Amy and Jeannie."
We responded:
"Charles, What a lovely review. Thank you so much. We really appreciate your long-term loyalty to the Amy Aldrich Agency. It has been a pleasure to be of service to you for all these years, and through all of life's changes. Jeannie and the rest of my team work very hard to take exceptional care of our customers. I am grateful that you have recognized that. Amy "
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Linda VanSchaack

July 25, 2025

5  out of  5
rating by Linda VanSchaack
"State Farm has saved me close to $200.00 a month. Go see Mike at state Farm on Saratoga Rd. Glenville"
We responded:
"Linda, thank you so much for the 5 Star Review! We are thrilled to have you here at the Amy Aldrich Agency, and I am so glad Mike was able to get you a significantly better value for your insurance. We look forward to helping you with all your insurance needs for a long time to come. "
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yuvette wayman

July 16, 2025

5  out of  5
rating by yuvette wayman
"Absolutely made my new renters policy such an easy transaction. Gina was very informative and professional."
We responded:
"Yuvette, Thank you so very much for the 5 Star Review! We are so happy that we could help you out with your renter's insurance, and I know Gina will be working with you to get you settled with other things as time goes on. I appreciate your confidence in us! Amy"
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Don Meier

July 10, 2025

5  out of  5
rating by Don Meier
"Was looking for renters insurance spoke with Mike who set me up with a terrific policy right away. I was so impressed I had him switch my auto insurance from another carrier to state farm. Very pleased"
We responded:
"Don, thank you so much for the 5 Star review. I'm glad Mike was able to do such a good job with your renters insurance that you trusted us with your auto insurance as well! We look forward to being your agency of choice for a long time. "
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Barbara Mackintosh

May 31, 2025

5  out of  5
rating by Barbara Mackintosh
"Jeanne and Amy have been wonderful, accommodating and helpful. I have enjoyed working with them."
We responded:
" Barbara, we are so happy to have you as a customer in our agency and look forward to being here for you for a very long time!"
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Valerie Dean

April 23, 2025

5  out of  5
rating by Valerie Dean
"From the moment I walked into the office, I felt welcomed & valued! I explained my current situation which involved an upcoming move from out of state and my immediate & future needs for insurance in New York. Gina was so helpful & knowledgeable, and she took her time with me and explained everything while answering my many questions. She was fabulous!!!! Amy even stopped what she was doing to come out and introduce herself to me! Very professional office with a very knowledgable staff!"
We responded:
"Welcome, Valerie! We are thrilled to have you in New York and at our agency. Thank you so much for the very kind words. Gina is wonderful, and I know you will feel the same about the other members of the agency when you meet them. We look very forward to helping you as you transition here, and for a long time to come. "
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Robert D Preville

April 7, 2025

5  out of  5
rating by Robert D Preville
"Looked to switch my auto insurance. I inquired on the website and heard back from Amy and Mike. Mike handled my transition and he made it very comfortable and smooth. Thank you for the excellent service."
We responded:
"Robert, welcome to the Amy Aldrich Agency! Thank you for the great review. I’m glad Mike was able to help you, and made your transition an easy one. We look forward to a long relationship!"
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Brian Mortensen

April 4, 2025

5  out of  5
rating by Brian Mortensen
"I absolutely love Amy Aldrich State Farm. I love being able to call or simply walk in and have all my questions answered by kind and courteous staff. I recently had a stone chip crack my windshield and when I reported the claim Safelite called to schedule my appointment less than 5 minutes later and Amy followed up the next week to make sure everything was handled properly. Thank you to Amy and her wonderful employees!!"
We responded:
"Brian, thank you so much! We LOVE having you as a customer and appreciate your long term loyalty. It is our honor to protect you and your family!"
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Kevin Brew

March 5, 2025

1  out of  5
rating by Kevin Brew
"No accidents. Rates increased $180 in one year. 40% increase for nothing. No communication of why rates are increasing."
We responded:
"Kevin, Thank you for taking the time to share your feedback. We sincerely apologize for any frustration you experienced regarding your auto policy rate increase and the lack of communication from our side. We understand how important it is for our customers to have explanations about their rates. We do work hard to be as proactive as possible. We’ve been trying to reach you to discuss one particular discount to help maximize it’s impact for you. Your satisfaction is our priority, and we want to ensure you have all the information you need. Please feel free to reach out to us directly at (518)384-2692 or amy@amyaldrichagency.com, or let us know a convenient time for us to contact you. We’re committed to resolving this matter and appreciate the opportunity to assist you further. Thank you for your understanding. Amy"
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Susan Nugent

February 21, 2025

5  out of  5
rating by Susan Nugent
"I just switched my insurance to State Farm and have had nothing but positive experiences. I dealt with Amy Aldrich and Jeannie Autrey. They were both extremely helpful, professional, and thorough. They answered every question or concern I had. The office staff are all very courteous, friendly and professional as well. I highly recommend State Farm Insurance - Amy Aldrich Agency to everyone. Looking forward to having them as my insurance agent. Susan"
We responded:
"Susan, welcome, and thank you for the five star review. We are thrilled that you are happy with our service. Thank you for putting your trust in us, and we look very forward to being your agent for years to come!"
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John M Hickey

January 30, 2025

5  out of  5
rating by John M Hickey
"Every time I get in a problem with anything they r their to help me, the workers r courteous and helpful to me and my family, they r a terrific team at the Amy Aldrich State Farm business, I proud of all of the workers who have helped me through the problems I have faced..!!!"
We responded:
"John, thank you! Insurance is very complicated and I am so glad that we are able to guide you and your family through it all. Thank you for putting your trust in my team and State Farm. "
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Tom A

January 17, 2025

5  out of  5
rating by Tom A
"I’ve been a customer of Amy for over 15 years. She is friendly, professional, and always has her customers best interests in mind. She explains everything in a clear, concise manner which allows me to easily and fully understand each coverage decision I am making. I couldn’t be happier!"
We responded:
"T A, thank you so much! I appreciate the kind words and vote of confidence. You have been one of my longest customers and I am grateful for your trust in me over all these years. "
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Michael Aisner

September 20, 2024

5  out of  5
rating by Michael Aisner
"I’ve never experienced such great service with and any other insurance company. The follow up, the attention to detail, and their ability to get get best in market pricing is why I will stay with Amy Aldrich and State Farm for as long as they will keep me!"
We responded:
"Michael, thank you so much for the wonderful review! My team and I do work very hard for our customers, and we all appreciate your business!"
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tjc1ny

August 29, 2024

5  out of  5
rating by tjc1ny
"Great company to do business with very happy with their service. They handle my personal and commercial auto policies and I couldn’t be happier. They’re always available when needed a local company to do business with."
We responded:
"Tom, Thank you so much for the 5 Star review. We are thrilled to partner with you on both your personal auto and commercial auto insurance policies. Thank you for being such a loyal customer! Amy"
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Erica Cameron

August 27, 2024

5  out of  5
rating by Erica Cameron
"Best insurance carry I’ve had. Works with you when in need and is always there when called. Wouldn’t choose anyone else."
We responded:
"Oh Erica! Thank you so much. We are so glad to be your insurer of choice. Thank you for trusting us!"
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Penelope Sattaur

August 23, 2024

5  out of  5
rating by Penelope Sattaur
"Gena is a lovely lady made you feel welcome and comfortable, would recommend my friends and family to go to State Farm."
We responded:
"Thank you for the 5 star review, Penelope!"
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Rohan Sathu

August 23, 2024

5  out of  5
rating by Rohan Sathu
"Amazing Service Always"
We responded:
"Thank you, Rohan! We are always thrilled to help you. "
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S Hogan

August 5, 2024

5  out of  5
rating by S Hogan
"Excellent service. Everyone in this office is very friendly and helpful. Agent Mike LeBlanc went above and beyond"
We responded:
"Thank you so much! "