
State Farm® Insurance Agent Amy Aldrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Brew
March 5, 2025
"No accidents. Rates increased $180 in one year. 40% increase for nothing. No communication of why rates are increasing."
"Kevin, Thank you for taking the time to share your feedback. We sincerely apologize for any frustration you experienced regarding your auto policy rate increase and the lack of communication from our side. We understand how important it is for our customers to have explanations about their rates. We do work hard to be as proactive as possible. We’ve been trying to reach you to discuss one particular discount to help maximize it’s impact for you. Your satisfaction is our priority, and we want to ensure you have all the information you need. Please feel free to reach out to us directly at (518)384-2692 or amy@amyaldrichagency.com, or let us know a convenient time for us to contact you. We’re committed to resolving this matter and appreciate the opportunity to assist you further. Thank you for your understanding. Amy"
Susan Nugent
February 21, 2025
"I just switched my insurance to State Farm and have had nothing but positive experiences. I dealt with Amy Aldrich and Jeannie Autrey. They were both extremely helpful, professional, and thorough. They answered every question or concern I had. The office staff are all very courteous, friendly and professional as well. I highly recommend State Farm Insurance - Amy Aldrich Agency to everyone. Looking forward to having them as my insurance agent. Susan"
"Susan, welcome, and thank you for the five star review. We are thrilled that you are happy with our service. Thank you for putting your trust in us, and we look very forward to being your agent for years to come!"
John M Hickey
January 30, 2025
"Every time I get in a problem with anything they r their to help me, the workers r courteous and helpful to me and my family, they r a terrific team at the Amy Aldrich State Farm business, I proud of all of the workers who have helped me through the problems I have faced..!!!"
"John, thank you! Insurance is very complicated and I am so glad that we are able to guide you and your family through it all. Thank you for putting your trust in my team and State Farm. "
T A (drummer2170)
January 17, 2025
"I’ve been a customer of Amy for over 15 years. She is friendly, professional, and always has her customers best interests in mind. She explains everything in a clear, concise manner which allows me to easily and fully understand each coverage decision I am making. I couldn’t be happier!"
"T A, thank you so much! I appreciate the kind words and vote of confidence. You have been one of my longest customers and I am grateful for your trust in me over all these years. "
Michael Aisner
September 20, 2024
"I’ve never experienced such great service with and any other insurance company. The follow up, the attention to detail, and their ability to get get best in market pricing is why I will stay with Amy Aldrich and State Farm for as long as they will keep me!"
"Michael, thank you so much for the wonderful review! My team and I do work very hard for our customers, and we all appreciate your business!"
tjc1ny
August 29, 2024
"Great company to do business with very happy with their service. They handle my personal and commercial auto policies and I couldn’t be happier. They’re always available when needed a local company to do business with."
"Tom, Thank you so much for the 5 Star review. We are thrilled to partner with you on both your personal auto and commercial auto insurance policies. Thank you for being such a loyal customer! Amy"
Erica Cameron
August 27, 2024
"Best insurance carry I’ve had. Works with you when in need and is always there when called. Wouldn’t choose anyone else."
"Oh Erica! Thank you so much. We are so glad to be your insurer of choice. Thank you for trusting us!"
Penelope Sattaur
August 23, 2024
"Gena is a lovely lady made you feel welcome and comfortable, would recommend my friends and family to go to State Farm."
"Thank you for the 5 star review, Penelope!"
Rohan Sathu
August 23, 2024
"Amazing Service Always"
"Thank you, Rohan! We are always thrilled to help you. "
S Hogan
August 5, 2024
"Excellent service. Everyone in this office is very friendly and helpful. Agent Mike LeBlanc went above and beyond"
"Thank you so much! "
Paula LaFountain
July 19, 2024
"My husband and I were recommended to go to Amy Aldrich State Farm by our son we said ok. We had a wonderful experience meeting Gina and Amy. Very helpful and did great job and two months later we changed our vehicle it was so easy. I would recommend them to anyone interested in being treated like your their only client ant save money."
"Paula, we are thrilled to have you and your husband as customers in our agency, and of course we appreciate your son recommending us. We will take good care of you and appreciate the kind review. "
Elaine Schulz
July 16, 2024
"We have been with the Amy Aldrich State Farm agency for 5 years now and any of our minor needs have been easily and quickly addressed. Recently we dealt with them over a more complex claim issue and experienced the same professional and timely help. Thank you so much for your help."
"Elaine, thank you so much for the 5 ⭐️ review. It has been a pleasure to help you with all your needs, big or small. My team and I look forward to being there for you in the years to come. Thank you for being a loyal customer. "
Christine Hansen
April 18, 2024
"By far the BEST Insurance Agency you will find. Competent, Attention to Detail, Friendly Won’t find a better team anywhere!"
"Christine, Thank you so much for the 5⭐️ review! We appreciate your kind words, support of our agency, and for choosing us as your agency! "
James Edward
April 17, 2024
"Amy Aldrich and her team at State Farm were extremely helpful, warm, welcoming and thorough. We can’t say enough about the prompt and professional guidance we got. From our initial call with help from Jeanie, to expert policy reviews and quotes from Gina, we realized we were in much better hands making the switch to State Farm. We’d been with another insurance company for 30+ years, but found quality of service rapidly decline, sloppiness with attention to policy coverage details, as they moved away from local businesses/agents to a corporate model not in New York State (where you are passed via phone from person to person anywhere from Texas or Arizona, etc). At State Farm, Gina reviewed our existing policies and found us sizable cost savings, as well as things that provided us with better coverage for our home and auto policies. Amy also made sure we had all of our questions answered and were well taken care of. We wish we had made this switch a long time ago. Highly recommend Amy Aldrich- State Farm- excellent customer service, attention to detail, and follow through."
"James, Thank you so very much for this wonderful review. We are very proud to be your insurance agency of choice. My team and I work very hard to make every interaction with us of value to our customers, and want to make sure you are getting the proper risk management plan for you and your family. Welcome to the Amy Aldrich Agency! We look forward to serving you for a very long time. Amy"
Robert Livingston
March 20, 2024
"I have been insured by State Farm for many years and with Amy Aldrich since she started in Scotia. (I'm 77) Four years ago, we sold our Scotia home and built on our lakeshore property. On 29 February 2024 a windstorm snapped a 100 foot pine tree, next door and hit our home with the top half. Branches went through the roof, the attic and into the first floor kitchen. The following morning, the local tree service used a crane to remove the tree and tarp the roof. I called State Farm expecting the worst, but Anne at claims calmed me down and directed me to the correct department. Many other homes had damage and I had no internet service, cell service or electric power. Only the land line and Generex Power kept me going. Then there was Vivian Jefferson Fields to my rescue. Ms. Fields started my claim and arranged for and adjuster, Paul Kisiel to come to me. Paul arrived march 5th to meet with a local contractor and I. He was from an hour away, but showed up in a van that was a mobile office. By the end of the day, I had all the paperwork in my hand and a check on the way to start repairs. All this time I was in phone contact with Amy to keep her informed. We're even friends on Facebook. So, in less than 3 weeks, we are on our way back to normal. We also feel everyone cared about us. If there were more stars, I would add them to this review."
"Bob! Oh my goodness. Thank you so very much for that amazing review. I am beyond thrilled, and not surprised, that you had such a great experience with your homeowners claim. From the moment I reached out and spoke to your wife, and the times you and I talked after that, it was clear that we all (including you!) worked well together as a team. I appreciate that you always have such a positive attitude despite the curveball Mother Nature threw your way, and appreciate your business more than I can explain here. Thank you!!"
Delores Spencer
March 7, 2024
"That staff is very friendly and they go above and beyond to help you with whatever situation you have any questions you have to ask their right on point on answering them I love State farm"
"Delores, thank you so much. We really appreciate your kind words and confidence in our office. Thank you for recognizing how hard we work for our customers. It is our pleasure and privilege to be there for you. "
Gregory Stasik
March 7, 2024
"Amy Aldrich has been serving me for about 10 years now. Her office phone is answered by a real person that can help me on the spot. They know who I am when I call and are always very helpful."
"Greg, it is always our pleasure to serve you and your family. I truly appreciate your loyalty and your business. Thank you for the great review!"
Sarrah E
February 29, 2024
"This office is so supportive. They always reply quickly and try to do right by me. Whenever there is an issue, they talk me through it and explain everything."
"Thank you, Sarrah! Insurance can be complex and we feel strongly about educating our customers while making sure they are protected. Sometimes it is a journey and I am so grateful you are allowing us to be with you on that. I appreciate the kind works and your continued business. "
Courtney Petel
February 21, 2024
"Amy and her team are great! Very down to earth and attentive. We have been going to her for years and she has alway provided the support and guidance we need. Would highly recommend!"
"Thank you, Courtney. I appreciate your continued business and the kind words. We love helping you protect all the is dear to you. "
Micheala Rosario
August 23, 2023
"I thank you Jeeny for recommending this agency :)"
"Welcome to the Amy Aldrich Agency, Michaela!"
coverfire475
June 30, 2023
"Top notch customer service by Brianne. She's an asset to the agency. Because of her calm and helping demeanor I will be your customer for years to come."
"Thank you so very much! I’m glad Breanna was able talk with you and help you through your situation. We are here to help our customers through the good times, and trying times. We look forward to having you with the agency for a very long time!"
Heidi Benoit
May 7, 2023
"Every person I have spoke with in this office has shown the utmost professionalism. They respond quickly, answer every question you have, and give great tips on how to bring your bill down. They share their knowledge, and that's built a great trust with them. This is the happiest I've been with any insurance company."
"Heidi, I am so thrilled to hear that this is the happiest you have been with an insurance company! Everyone at the agency works hard to make it a great experience for you. Thank you for choosing and trusting the Amy Aldrich Agency. I look forward to continuing to provide you professional, proactive risk management. "
Subhajit Sen
April 26, 2023
"Amy has been taking care of my residential and auto insurance for almost a decade and I'm always pleased to work with her team whenever I need any help. Her agency is highly recommended!"
"Subhajit, it is our pleasure to help you with your auto and home insurance. Thank you so much for the kind review and your loyalty to our agency!"
michael church
March 27, 2023
"Great and friendly service for all matters!"
"Michael, it has been our pleasure to help you with things over the years. I appreciate your ongoing business. "
Chuck Rorick
March 23, 2023
"Amy and her team have provided my family with peace of mind, and that's invaluable to me. She is professional, knowledgable, trustworthy and genuinely cares about helping people. Unfortunately for me, I had a car accident recently and it was so comforting knowing that Amy and her team were so responsive, kept checking in with me and were very active in helping me through everything."
"Chuck, thank you so very much for the 5 star review. We are always here to help our customers recover from the unexpected when it happens. I appreciate you allowing us to help you with your car insurance. Fingers crossed nothing else happens, but know we are here for you and your family. "