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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Aisner

September 20, 2024

5  out of  5
rating by Michael Aisner
"I’ve never experienced such great service with and any other insurance company. The follow up, the attention to detail, and their ability to get get best in market pricing is why I will stay with Amy Aldrich and State Farm for as long as they will keep me!"
We responded:
"Michael, thank you so much for the wonderful review! My team and I do work very hard for our customers, and we all appreciate your business!"
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tjc1ny

August 29, 2024

5  out of  5
rating by tjc1ny
"Great company to do business with very happy with their service. They handle my personal and commercial auto policies and I couldn’t be happier. They’re always available when needed a local company to do business with."
We responded:
"Tom, Thank you so much for the 5 Star review. We are thrilled to partner with you on both your personal auto and commercial auto insurance policies. Thank you for being such a loyal customer! Amy"
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Erica Cameron

August 27, 2024

5  out of  5
rating by Erica Cameron
"Best insurance carry I’ve had. Works with you when in need and is always there when called. Wouldn’t choose anyone else."
We responded:
"Oh Erica! Thank you so much. We are so glad to be your insurer of choice. Thank you for trusting us!"
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Penelope Sattaur

August 23, 2024

5  out of  5
rating by Penelope Sattaur
"Gena is a lovely lady made you feel welcome and comfortable, would recommend my friends and family to go to State Farm."
We responded:
"Thank you for the 5 star review, Penelope!"
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Rohan Sathu

August 23, 2024

5  out of  5
rating by Rohan Sathu
"Amazing Service Always"
We responded:
"Thank you, Rohan! We are always thrilled to help you. "
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S Hogan

August 5, 2024

5  out of  5
rating by S Hogan
"Excellent service. Everyone in this office is very friendly and helpful. Agent Mike LeBlanc went above and beyond"
We responded:
"Thank you so much! "
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Paula LaFountain

July 19, 2024

5  out of  5
rating by Paula LaFountain
"My husband and I were recommended to go to Amy Aldrich State Farm by our son we said ok. We had a wonderful experience meeting Gina and Amy. Very helpful and did great job and two months later we changed our vehicle it was so easy. I would recommend them to anyone interested in being treated like your their only client ant save money."
We responded:
"Paula, we are thrilled to have you and your husband as customers in our agency, and of course we appreciate your son recommending us. We will take good care of you and appreciate the kind review. "
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Elaine Schulz

July 16, 2024

5  out of  5
rating by Elaine Schulz
"We have been with the Amy Aldrich State Farm agency for 5 years now and any of our minor needs have been easily and quickly addressed. Recently we dealt with them over a more complex claim issue and experienced the same professional and timely help. Thank you so much for your help."
We responded:
"Elaine, thank you so much for the 5 ⭐️ review. It has been a pleasure to help you with all your needs, big or small. My team and I look forward to being there for you in the years to come. Thank you for being a loyal customer. "
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Christine Hansen

April 18, 2024

5  out of  5
rating by Christine Hansen
"By far the BEST Insurance Agency you will find. Competent, Attention to Detail, Friendly Won’t find a better team anywhere!"
We responded:
"Christine, Thank you so much for the 5⭐️ review! We appreciate your kind words, support of our agency, and for choosing us as your agency! "
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James Edward

April 17, 2024

5  out of  5
rating by James Edward
"Amy Aldrich and her team at State Farm were extremely helpful, warm, welcoming and thorough. We can’t say enough about the prompt and professional guidance we got. From our initial call with help from Jeanie, to expert policy reviews and quotes from Gina, we realized we were in much better hands making the switch to State Farm. We’d been with another insurance company for 30+ years, but found quality of service rapidly decline, sloppiness with attention to policy coverage details, as they moved away from local businesses/agents to a corporate model not in New York State (where you are passed via phone from person to person anywhere from Texas or Arizona, etc). At State Farm, Gina reviewed our existing policies and found us sizable cost savings, as well as things that provided us with better coverage for our home and auto policies. Amy also made sure we had all of our questions answered and were well taken care of. We wish we had made this switch a long time ago. Highly recommend Amy Aldrich- State Farm- excellent customer service, attention to detail, and follow through."
We responded:
"James, Thank you so very much for this wonderful review. We are very proud to be your insurance agency of choice. My team and I work very hard to make every interaction with us of value to our customers, and want to make sure you are getting the proper risk management plan for you and your family. Welcome to the Amy Aldrich Agency! We look forward to serving you for a very long time. Amy"
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Robert Livingston

March 20, 2024

5  out of  5
rating by Robert Livingston
"I have been insured by State Farm for many years and with Amy Aldrich since she started in Scotia. (I'm 77) Four years ago, we sold our Scotia home and built on our lakeshore property. On 29 February 2024 a windstorm snapped a 100 foot pine tree, next door and hit our home with the top half. Branches went through the roof, the attic and into the first floor kitchen. The following morning, the local tree service used a crane to remove the tree and tarp the roof. I called State Farm expecting the worst, but Anne at claims calmed me down and directed me to the correct department. Many other homes had damage and I had no internet service, cell service or electric power. Only the land line and Generex Power kept me going. Then there was Vivian Jefferson Fields to my rescue. Ms. Fields started my claim and arranged for and adjuster, Paul Kisiel to come to me. Paul arrived march 5th to meet with a local contractor and I. He was from an hour away, but showed up in a van that was a mobile office. By the end of the day, I had all the paperwork in my hand and a check on the way to start repairs. All this time I was in phone contact with Amy to keep her informed. We're even friends on Facebook. So, in less than 3 weeks, we are on our way back to normal. We also feel everyone cared about us. If there were more stars, I would add them to this review."
We responded:
"Bob! Oh my goodness. Thank you so very much for that amazing review. I am beyond thrilled, and not surprised, that you had such a great experience with your homeowners claim. From the moment I reached out and spoke to your wife, and the times you and I talked after that, it was clear that we all (including you!) worked well together as a team. I appreciate that you always have such a positive attitude despite the curveball Mother Nature threw your way, and appreciate your business more than I can explain here. Thank you!!"
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Delores Spencer

March 7, 2024

5  out of  5
rating by Delores Spencer
"That staff is very friendly and they go above and beyond to help you with whatever situation you have any questions you have to ask their right on point on answering them I love State farm"
We responded:
"Delores, thank you so much. We really appreciate your kind words and confidence in our office. Thank you for recognizing how hard we work for our customers. It is our pleasure and privilege to be there for you. "
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Gregory Stasik

March 7, 2024

5  out of  5
rating by Gregory Stasik
"Amy Aldrich has been serving me for about 10 years now. Her office phone is answered by a real person that can help me on the spot. They know who I am when I call and are always very helpful."
We responded:
"Greg, it is always our pleasure to serve you and your family. I truly appreciate your loyalty and your business. Thank you for the great review!"
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Sarrah E

February 29, 2024

5  out of  5
rating by Sarrah E
"This office is so supportive. They always reply quickly and try to do right by me. Whenever there is an issue, they talk me through it and explain everything."
We responded:
"Thank you, Sarrah! Insurance can be complex and we feel strongly about educating our customers while making sure they are protected. Sometimes it is a journey and I am so grateful you are allowing us to be with you on that. I appreciate the kind works and your continued business. "
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Courtney Petel

February 21, 2024

5  out of  5
rating by Courtney Petel
"Amy and her team are great! Very down to earth and attentive. We have been going to her for years and she has alway provided the support and guidance we need. Would highly recommend!"
We responded:
"Thank you, Courtney. I appreciate your continued business and the kind words. We love helping you protect all the is dear to you. "
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Micheala Rosario

August 23, 2023

5  out of  5
rating by Micheala Rosario
"I thank you Jeeny for recommending this agency :)"
We responded:
"Welcome to the Amy Aldrich Agency, Michaela!"
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coverfire475

June 30, 2023

5  out of  5
rating by coverfire475
"Top notch customer service by Brianne. She's an asset to the agency. Because of her calm and helping demeanor I will be your customer for years to come."
We responded:
"Thank you so very much! I’m glad Breanna was able talk with you and help you through your situation. We are here to help our customers through the good times, and trying times. We look forward to having you with the agency for a very long time!"
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Heidi Benoit

May 7, 2023

5  out of  5
rating by Heidi Benoit
"Every person I have spoke with in this office has shown the utmost professionalism. They respond quickly, answer every question you have, and give great tips on how to bring your bill down. They share their knowledge, and that's built a great trust with them. This is the happiest I've been with any insurance company."
We responded:
"Heidi, I am so thrilled to hear that this is the happiest you have been with an insurance company! Everyone at the agency works hard to make it a great experience for you. Thank you for choosing and trusting the Amy Aldrich Agency. I look forward to continuing to provide you professional, proactive risk management. "
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Subhajit Sen

April 26, 2023

5  out of  5
rating by Subhajit Sen
"Amy has been taking care of my residential and auto insurance for almost a decade and I'm always pleased to work with her team whenever I need any help. Her agency is highly recommended!"
We responded:
"Subhajit, it is our pleasure to help you with your auto and home insurance. Thank you so much for the kind review and your loyalty to our agency!"
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michael church

March 27, 2023

5  out of  5
rating by michael church
"Great and friendly service for all matters!"
We responded:
"Michael, it has been our pleasure to help you with things over the years. I appreciate your ongoing business. "
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Chuck Rorick

March 23, 2023

5  out of  5
rating by Chuck Rorick
"Amy and her team have provided my family with peace of mind, and that's invaluable to me. She is professional, knowledgable, trustworthy and genuinely cares about helping people. Unfortunately for me, I had a car accident recently and it was so comforting knowing that Amy and her team were so responsive, kept checking in with me and were very active in helping me through everything."
We responded:
"Chuck, thank you so very much for the 5 star review. We are always here to help our customers recover from the unexpected when it happens. I appreciate you allowing us to help you with your car insurance. Fingers crossed nothing else happens, but know we are here for you and your family. "
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Rebecca Harris

March 23, 2023

5  out of  5
rating by Rebecca Harris
"Amy had been my agent for just about 2 years now. Insurance isn't exactly fun to discuss but I know it's important. Amy helped me bundle my home and auto insurance and then showed me how little it would cost me to add on a fairly comprehensive umbrella policy. In this day and age of quick internet insurance companies where they sell you just the minimum, it's worth it to spend 20 minutes discussing something that could negatively impact your entire financial future if done incorrectly. I have yet to put in a claim (I think that's a good thing) but I assume her and her team will be nothing but diligent if and when I do."
We responded:
"Thank you, Rebecca! We take pride at The Amy Aldrich Agency in properly protecting our customers. We get to know you and your needs and provide you with the best value for your insurance dollars. And of course we are here for you if anything happens! Thank you for your continued business. "
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Ryan W

February 18, 2023

5  out of  5
rating by Ryan W
"Great service, always helpful"
We responded:
"Ryan, thank you so much for your review. We enjoy serving you and your family, and look forward to having you as a valued customer for years to come. "
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Dahn Bull

November 15, 2022

5  out of  5
rating by Dahn Bull
"Customer for 12 years. Amy and her team are fantastic!!!"
We responded:
"Thank you, Dahn! It has certainly been a pleasure having you as a customer for 12 years, and we look forward to serving you for a long time to come."
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Ines Nieves

October 21, 2022

5  out of  5
rating by Ines Nieves
"Gina was super helpful and even though State Farm didn’t have the coverage I needed she referred me to another company. That was definitely a class act. Thank you Gina and State Farm."
We responded:
"Inez, it is a pleasure having you as a customer. I’m sorry we could not help you with particular business need. We always work to help our customers any way we can."